Terms and Conditions
These terms govern the use of starscoot.com and the purchase of products sold by StarEra S.r.l., based in Turin, Italy.
By placing an order, you confirm that you are at least 18 years old and accept these terms in full.
ORDERS & PAYMENT
Orders are confirmed upon receipt of payment.
We accept major credit cards and bank transfer.
Prices are in EUR and include VAT where applicable.
SHIPPING
We ship across Italy and selected EU countries.
Delivery times are indicative and may vary.
Risk of loss passes to the customer upon delivery.
RETURNS
You have the right to return any product within 14 days of delivery, in original and unused condition,
in accordance with Italian consumer law (D.Lgs. 206/2005).
Return shipping costs are the customer's responsibility unless the product is defective.
in accordance with Italian consumer law (D.Lgs. 206/2005).
Return shipping costs are the customer's responsibility unless the product is defective.
WARRANTY
All products carry a minimum 2-year legal warranty under EU consumer law.
Brand-specific warranty terms may apply in addition.
Brand-specific warranty terms may apply in addition.
GOVERNING LAW
These terms are governed by Italian law.
Any disputes shall be subject to the jurisdiction of the courts of Turin.
For questions: info@starscoot.com
StarEra S.r.l. — Turin, Italy
Privacy Policy
StarEra S.r.l. ("we", "us") is the data controller
for personal data collected through starscoot.com.
This policy is issued in accordance with EU Regulation
2016/679 (GDPR).
DATA WE COLLECT
— Name, email, phone number (when you contact us or place an order)
— Shipping and billing address
— Payment information (processed securely by third-party providers)
— Browsing data via cookies (see Cookie Policy)
HOW WE USE YOUR DATA
— To process and fulfill your orders
— To respond to your enquiries
— To send order confirmations and updates
— To comply with legal obligations
We do not sell or share your data with third parties
for marketing purposes.
DATA RETENTION
We retain your data for as long as necessary to fulfill
the purposes above, or as required by Italian and EU law.
the purposes above, or as required by Italian and EU law.
YOUR RIGHTS
Under GDPR, you have the right to access, correct,
delete, or restrict the processing of your personal data.
To exercise your rights, contact us at: info@starscoot.com
delete, or restrict the processing of your personal data.
To exercise your rights, contact us at: info@starscoot.com
DATA CONTROLLER
Cookie Policy
starscoot.com uses cookies to improve your browsing experience
and analyse site traffic.
and analyse site traffic.
WHAT ARE COOKIES
Cookies are small text files stored on your device
when you visit a website.
when you visit a website.
COOKIES WE USE
— Essential cookies: required for the site to function correctly
— Analytics cookies: help us understand how visitors use the site
— Preference cookies: remember your settings and choices
We do not use cookies for advertising or tracking
across third-party websites.
— Analytics cookies: help us understand how visitors use the site
— Preference cookies: remember your settings and choices
We do not use cookies for advertising or tracking
across third-party websites.
YOUR CHOICES
You can manage or disable cookies at any time through
your browser settings. Note that disabling essential cookies
may affect site functionality.
By continuing to use this site, you consent to our
use of cookies as described above.
For more information: info@starscoot.com
your browser settings. Note that disabling essential cookies
may affect site functionality.
By continuing to use this site, you consent to our
use of cookies as described above.
For more information: info@starscoot.com